5-star review from customer in Lake Bluff, IL | Chimney Monkey

5-Star Review from a Lake Bluff Customer!

Alber Licup of Lake Bluff, IL left us a 5-star review on Google:

SUPERB service from beginning to end with the Chimney Monkey team! The company utilizes easy-to-use online scheduling, text updating, and invoicing. Staff are very knowledgeable, great communicators, and detail-oriented.

From the initial visit by Brad, who provided a comprehensive explanation of findings and recommendations, follow-on conversations with Brett regarding project scope and pricing, on-site work completed by Rufino and his team, and tasks completed by Mike, Chimney Monkey did an excellent job performing flue re-lining, gas log refresh, and chimney crown replacement in my home. Very impressed with the company’s commitment to customer satisfaction, quality work, and cleanliness. Will certainly turn to Chimney Monkey for regular inspections moving forward and would definitely recommend to others!!

Thank you, Alber, for your kind words and detailed review! 🌟 We are thrilled to hear about your positive experience with our team. Your feedback motivates us to maintain our high standards of service. 😊 #CustomerReview #LakeBluff #ChimneyMonkey #FiveStarService

5-star review from chimney monkey
5-star review from chimney monkey

Project Details

For a customer in Lake Bluff, we completed several important updates to their fireplace and chimney:

  • Firebox Repair: Restored the firebox to ensure safe and efficient operation.
  • Smoke Chamber Parging: Smoothed and sealed the smoke chamber to improve airflow and safety.
  • Stainless Steel Liner Installation: Installed a new stainless steel liner for enhanced durability and performance.
  • Gas Log Set Installation: Updated the fireplace with a new gas log set for improved functionality and aesthetics.
  • Chimney Crown Installation: Added a new chimney crown on the exterior to protect against water damage and enhance the structure’s integrity.

Thank you, Alber Licup, for trusting Chimney Monkey with your home! 🌟

#ChimneyMonkey #LakeBluff #FireplaceRepair #ChimneyCrown #GasLogSet #CustomerSatisfaction

Chimney Monkey
Based on 987 reviews
We had to condemn a client’s water heater due to a blocked flue that was causing it to backdraft into the home. We called Chimney Monkey, and they were able to assist the same day. Excellent customer service and prompt response — highly recommend them!

Contact Info

We received a 5-star review from a customer in Lake Bluff! 🌟 Thank you for your feedback and for choosing Chimney Monkey. Your support motivates us to continue delivering top-notch service. 😊 #CustomerReview #LakeBluff #ChimneyMonkey

The service technician arrived promptly and was courteous and professional. He laid down a protective sheet before examining the fireplace and clearly explained the issue he identified. Throughout the process, he described each step required to clean and service the unit. After completing the work, he left the area spotless and took the time to explain potential maintenance needs for the future. His thoroughness, knowledge, and kindness were greatly appreciated.
We had to condemn a client’s water heater due to a blocked flue that was causing it to backdraft into the home. We called Chimney Monkey, and they were able to assist the same day. Excellent customer service and prompt response — highly recommend them!
The installed my gas fire place three years ago in place of my old wood burning fire place and I have no regrets. They reworked the chimney and put stone on the wall. I just had them in to clean and inspect the fire place for safety purposes and the technician was knowledgeable, clean, and polite. I really trust this company.

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