Attention Glencoe Residents on Hawthorn Avenue!
Chimney Monkey values its clients and the community it works in very highly. Comfort and safety are paramount when it comes to well-maintained fireplaces, especially during the winter months. Regular maintenance not only ensures that the fireplace runs efficiently but also helps to minimize dangers. 🏡🔥
I can’t say enough good things about this company and, more importantly, its people. I’m genuinely glad to see places like this still exist. Dayna in the office and Brad in the field were both friendly, knowledgeable, understanding, helpful, and extremely responsive. On top of that, they both went above and beyond to help me through a difficult and time-sensitive situation. They were absolutely great to work with, and it genuinely made me happy to see people provide this kind of service. It’s rare these days.
Can’t say enough good things about Chimney Monkey. Brad was super knowledgeable and upfront during consultation and proposal process, and Rufino and team did a great job on our chimney project. On time, clean, and honest throughout the process. Highly recommend!
Chimney Monkey was quick to come give us a quote & scheduled work in a timely manner.
The team of 3 finished replacing our chimney crown in a day and a half. The office was easy to work with & responsive to phone calls.
We are mostly happy with the work they did. There were a few things that could have been done in a tidier manner (some concrete smears were left behind on our red brick & the metal flashing underneath the concrete is slightly uneven on 2 of the corners). This is our first chimney crown replacement, so I have no idea if these are normal things or not.
Update: I originally rated them 4/5 stars but changed the rating to 5/5. They were very quick to follow up about the bits we weren’t totally happy with. Brad came today to visually inspect the work & called me to explain what I was seeing. I’m satisfied with the service we received & would definitely use them again.
The team of 3 finished replacing our chimney crown in a day and a half. The office was easy to work with & responsive to phone calls.
We are mostly happy with the work they did. There were a few things that could have been done in a tidier manner (some concrete smears were left behind on our red brick & the metal flashing underneath the concrete is slightly uneven on 2 of the corners). This is our first chimney crown replacement, so I have no idea if these are normal things or not.
Update: I originally rated them 4/5 stars but changed the rating to 5/5. They were very quick to follow up about the bits we weren’t totally happy with. Brad came today to visually inspect the work & called me to explain what I was seeing. I’m satisfied with the service we received & would definitely use them again.
We were very pleased with the cleaning and repair work done on our chimney by Chimney Monkey! They were very helpful, knowledgable, and friendly. We had never used them before, but we will use them from now on for our chimney maintenance and repair. Thank you!
Miguel did a great job today, I’d highly recommend this company just based on my experience with him. The work was done perfectly and at a good price.
Tech was very thorough and very helpful. Even though we have more work to be done, he was very clear on details of it all.
Update: Work was done by Rufino and his crew. They were quick, detailed, and service-focused. Very clean during and after the job (exterior work is messy). They did great.
Update: Work was done by Rufino and his crew. They were quick, detailed, and service-focused. Very clean during and after the job (exterior work is messy). They did great.
We are very happy with their service. My family had just moved into our home, and wanted to have our fireplace inspected and cleaned, as it looked like it needed it before use. I am glad we did after seeing the camera footage and the pictures of the inside, as they were able to show us how dirty it was, and point out all the safety issues the previous homeowners hadn’t taken care of that would have caused us many more problems down the line. Thank you so much for your help!
I am truly impressed with the service I received. The removal of the old stove was challenging (even needed some tile replacement, which they took care of immediately) and installation of the new stove was not easy either. The crew was super considerate, super clean and professional. I can say only good things about these guys. Brett was great at finding me the right stove (for a best price possible) and took the time to explain how to operate it. I will definitely book Chimney Monkey for more work I'm planning in the near future. PS. AWESOME COMPANY NAME!
Outstanding, talented, hardworking team. Installed flue liner, repaired smoke chamber. They covered our furniture, tented their workspace, took care to protect the house during the job. High quality work. I'd recommend these guys every day of the week.
Excellent experience with Chimney Monkey and we definitely recommend them to anyone looking for professional chimney services. Danya was responsive to our inquiry and helpful with our questions when we were setting up our appointment via email. Our technician was totally professional -- Mike was timely, helpful and informative, and he took the time to explain to us a problem he found in our chimney during the inspection. We felt we could absolutely trust his assessment and recommendations. There was no sales pitch, just an upfront and honest assessment. We feel much safer having had our chimney inspected with Chimney Monkey and we will not hesitate to hire them again. Great customer service and overall positive experience. Thank you!
Chimney Monkey takes great pride in the work that we accomplish. Our dedication to excellence is reflected in the quality of our services. It is true that having skilled and driven maintenance staff may have a significant influence, particularly in areas as crucial as chimney services. It’s wonderful to see a company that values excellence and passion in customer service.
Contact your local chimney sweep
Our office is open Monday to Friday from 9 AM to 5 PM. Just give us a call at 847 994 4388, and we’ll be happy to assist you.
