5-star review from customer in Lake Bluff, IL | Chimney Monkey

5-Star Review from a Lake Bluff Customer!

Alber Licup of Lake Bluff, IL left us a 5-star review on Google:

SUPERB service from beginning to end with the Chimney Monkey team! The company utilizes easy-to-use online scheduling, text updating, and invoicing. Staff are very knowledgeable, great communicators, and detail-oriented.

From the initial visit by Brad, who provided a comprehensive explanation of findings and recommendations, follow-on conversations with Brett regarding project scope and pricing, on-site work completed by Rufino and his team, and tasks completed by Mike, Chimney Monkey did an excellent job performing flue re-lining, gas log refresh, and chimney crown replacement in my home. Very impressed with the company’s commitment to customer satisfaction, quality work, and cleanliness. Will certainly turn to Chimney Monkey for regular inspections moving forward and would definitely recommend to others!!

Thank you, Alber, for your kind words and detailed review! 🌟 We are thrilled to hear about your positive experience with our team. Your feedback motivates us to maintain our high standards of service. 😊 #CustomerReview #LakeBluff #ChimneyMonkey #FiveStarService

5-star review from chimney monkey
5-star review from chimney monkey

Project Details

For a customer in Lake Bluff, we completed several important updates to their fireplace and chimney:

  • Firebox Repair: Restored the firebox to ensure safe and efficient operation.
  • Smoke Chamber Parging: Smoothed and sealed the smoke chamber to improve airflow and safety.
  • Stainless Steel Liner Installation: Installed a new stainless steel liner for enhanced durability and performance.
  • Gas Log Set Installation: Updated the fireplace with a new gas log set for improved functionality and aesthetics.
  • Chimney Crown Installation: Added a new chimney crown on the exterior to protect against water damage and enhance the structure’s integrity.

Thank you, Alber Licup, for trusting Chimney Monkey with your home! 🌟

#ChimneyMonkey #LakeBluff #FireplaceRepair #ChimneyCrown #GasLogSet #CustomerSatisfaction

Contact Info

We received a 5-star review from a customer in Lake Bluff! 🌟 Thank you for your feedback and for choosing Chimney Monkey. Your support motivates us to continue delivering top-notch service. 😊 #CustomerReview #LakeBluff #ChimneyMonkey

Rufino took the time to explain each step of the project and why certain things were done. He also provided before and after pictures of the chimney work. The crew was very friendly and did a great job protecting our home during the project as well as cleaning up after the work was done. We had a very positive experience working with the people at Chimney Monkey. We appreciate the hard work and care that was put into the project.
Thank you!
Rebecca D
Great customer service and provided multiple options with different price points!
Very thorough and professional. Did a great job at communicating just what they were finding, and explaining what did and did not need to be done.

Schedule a visit!

    Yelp Reviews

    Chimney Monkey
    4.6
    Based on 121 Reviews
    Booster M.
    Booster M.
    2024-05-18 06:13:54
    I am glad they acknowledged the damage they caused/ my experience was less than ideal. How about doing the right thing and fixing it?
    Albert L.
    Albert L.
    2024-05-01 10:44:44
    SUPERB service from beginning to end with the Chimney Monkey team! The company utilizes easy to use online scheduling, text updating, and invoicing. Staff...
    Don C.
    Don C.
    2023-12-17 15:01:36
    CM repaired our 6-flat's chimneys and installed chimney fans. The fans are unacceptably loud in my unit, even though I didn't have a fan installed for my...
    Ryan H.
    Ryan H.
    2022-10-13 15:20:26
    Art was very professional, knowledgeable and respectful! Great work and customer service. Will be calling Chimney Monkey back every year for a cleaning and...
    Frank V.
    Frank V.
    2020-08-03 20:11:54
    I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and still am very impressed with the Owner Art and his team....
    Holly S.
    Holly S.
    2020-03-04 05:56:23
    Loved Chimney monkeys!!! They were very hard working and efficient. They spent 12 hours at our home putting in a new chimney liner, chimney cap and...
    Jori M.
    Jori M.
    2020-02-08 14:05:10
    Had a blocked chimney and these guys were able to identify the issue and resolve it, plus point out the items that needed repair (we knew there issues but...
    Barbstu H.
    Barbstu H.
    2019-09-23 13:58:22
    Very impressed with this firm, staff and ease of setting appointment on their website. I came across this firm in an on-line forum where they were...

    Contact Chimney Monkey

    • 847-994-4388
    • [email protected]
    • Serving Cook & Lake Counties
      741 Hastings Dr, Buffalo Grove, IL 60089
    BOOK ONLINE NOW

    Don’t take our word for it. Ask an AI.

    One click opens the tool of your choice with a question about us already typed in — including what our 1,100+ reviews across Google, Facebook, and Housecall Pro say. We’re comfortable with what comes back.

    ChatGPTClaudePerplexityGeminiGrok