5-star review from customer in Lake Bluff, IL | Chimney Monkey

5-Star Review from a Lake Bluff Customer!

Alber Licup of Lake Bluff, IL left us a 5-star review on Google:

SUPERB service from beginning to end with the Chimney Monkey team! The company utilizes easy-to-use online scheduling, text updating, and invoicing. Staff are very knowledgeable, great communicators, and detail-oriented.

From the initial visit by Brad, who provided a comprehensive explanation of findings and recommendations, follow-on conversations with Brett regarding project scope and pricing, on-site work completed by Rufino and his team, and tasks completed by Mike, Chimney Monkey did an excellent job performing flue re-lining, gas log refresh, and chimney crown replacement in my home. Very impressed with the company’s commitment to customer satisfaction, quality work, and cleanliness. Will certainly turn to Chimney Monkey for regular inspections moving forward and would definitely recommend to others!!

Thank you, Alber, for your kind words and detailed review! 🌟 We are thrilled to hear about your positive experience with our team. Your feedback motivates us to maintain our high standards of service. 😊 #CustomerReview #LakeBluff #ChimneyMonkey #FiveStarService

5-star review from chimney monkey
5-star review from chimney monkey

Project Details

For a customer in Lake Bluff, we completed several important updates to their fireplace and chimney:

  • Firebox Repair: Restored the firebox to ensure safe and efficient operation.
  • Smoke Chamber Parging: Smoothed and sealed the smoke chamber to improve airflow and safety.
  • Stainless Steel Liner Installation: Installed a new stainless steel liner for enhanced durability and performance.
  • Gas Log Set Installation: Updated the fireplace with a new gas log set for improved functionality and aesthetics.
  • Chimney Crown Installation: Added a new chimney crown on the exterior to protect against water damage and enhance the structure’s integrity.

Thank you, Alber Licup, for trusting Chimney Monkey with your home! 🌟

#ChimneyMonkey #LakeBluff #FireplaceRepair #ChimneyCrown #GasLogSet #CustomerSatisfaction

Chimney Monkey
Based on 1074 reviews
Miguel was extremely efficient, professional, polite, and clear when he communicated about the work he performed and the condition of our fireplace. He was also very patient and sweet with our curious cat!

Contact Info

We received a 5-star review from a customer in Lake Bluff! 🌟 Thank you for your feedback and for choosing Chimney Monkey. Your support motivates us to continue delivering top-notch service. 😊 #CustomerReview #LakeBluff #ChimneyMonkey

Brad was very knowledgable. He clearly explained the scope and sequence of the work needed for our chimney.
The tech researched chimney from inside the home and exterior stack and gave us several options for enhancing the interior and fixing the stack issues.
Was timely, professional and courteous.
Brad was terrific - the most thorough inspection and information about the situation. Brainstorming ways to save money on the repairs. Plus he tarped our chimneys so we wouldn't have leaking while waiting for repairs.

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